Rush49 Deal FAQ

What Is It? Rush49’s program features exclusive deals from merchants all around Southern California. The deal will be prominently featured on Rush49’s website & mobile apps, emailed to over 100, 000 LA consumers, and furthermore it will be distributed to over 50 deal aggregators and partner websites. Rush49 is a similar concept as Groupon/Living Social, but it reaches a different audience (wealthier, college educated, more loyal, not bargain hunting) and offers much better proposition to merchants as in flexible terms, lower fees and faster turnaround time for promoting your deals. The merchant agrees to let Rush49 sell prepaid vouchers at a discount, typically around 50%. After the vouchers are sold, Rush49 will cut a check to the merchant every 15 days as long as the deal is live. The program is zero risk for the merchant and requires no money up front.

Why is this a Great Program For Merchants? If a merchant wants to get new customers, they typically have to pay for advertising. They pay a lot of money up front to place their ad in magazine/ radio/ newspaper/ Internet/ TV with no guarantee of results. Itʼs possible to spend tens of thousands of dollars running ads and not knowing exactly how much business the ads brought in. The Rush49’s Deal program is a risk free way for merchants to get new customers. The customers that come in with the coupon typically spend more than the face value (Groupon’s average is 35% more), so merchants always break even. Many customers also do not end up using the coupon. This is called “breakage” and Grouponʼs average is 20%. The merchant keeps the money from breakage. At the end of the day, itʼs essentially free advertising with guaranteed results.
1 Featuring a BusinessHow do I feature my business on your site?Itʼs easy to offer a deal through Rush49. We work with you to understand your business, the customers you would like to reach, and suggest the best option for you. However, certain restrictions apply to ensure we feature only quality businesses on our site. Learn more here
2 Featuring a BusinessWhat categories of businesses do you feature?We work with businesses of several types to feature the best deals in Southern California, and are committed to showcasing their amazing products and services.However, some restrictions apply to ensure that we feature only quality businesses on our platform. Find out more here
3 Featuring a BusinessWhat information is needed to create a deal on Rush49?First, Rush49 requires a valid phone number, physical address and email address to establish your business account. We will then send you an Offer Planning Form with key elements, including deal details (e.g. company profile, offer value, highlights, restrictions, maximum quantities, etc.) and a Merchant Agreement. Finally, you supply us reviews/endorsements you may have, your logo, and images that you would like included in your offer.
4 Featuring a BusinessIs there an upfront cost to promote my deal on Rush49?One of the appealing benefits of working with us is there are no upfront or out-of-pocket costs to you as a business to feature your deal Rush49. Itʼs a great, risk-free, opportunity to reach a large group of local, affluent consumers. Rush49 offers a very favorable percentage cut to the business owner compared to our competitors.
5 Featuring a BusinessWhat are the costs to advertise my deal on Rush49?As your deal sells, we receive a pre-established commission based on actual transactions, and then send you payment for the balance, less credit card processing fees.
6 Featuring a BusinessHow and when does Rush49 compensate its Advertisers?Rush49 will pay merchants for each voucher purchased. Our goal is to pay the participating merchant quickly after the run date. Specifics are in our merchant contract. We offer refunds only within 48 hours of purchase to consumers.
7 Featuring a BusinessHow often can I advertise my business with Rush49?Weʼd love you to advertise your business indefinitely with Rush49. We aim to establish a long-term, mutually beneficial relationship with all of our merchants. For specific deals, merchants may repeat their deal, or run another deal with their business after 30 Days.
8 Featuring a BusinessI recently ran a deal with another group buying site. Can I still run a deal with Rush49?Yes, merchants may run a Rush49 deal, before or after a running a deal with another group buying site. However, we prefer that you do not run deals concurrently with other sites. We do not require our merchants to sign an exclusivity agreement, rather opting to let results of our partnership keep you returning to us. If you do give us exclusivity, you may qualify for lower fees.
9 Deal Creation / ExecutionCan I choose when my deal will be featured on Rush49? Rush49 will work with you to optimize the timing of your deal based on available dates and times during which we expect your offer to perform best.
10 Deal Creation / ExecutionWill be I notified before my deal runs?Rush49 typically gives merchants 24 hoursʼ notice before your deal runs on our site. This enables you to make any preparations such as additional staffing, employee preparation, etc.
11 Deal Creation / ExecutionHow long will my deal run on your site?Your deal will run for a determined preset time period or until the maximum quantity has been reached.
12 Deal Creation / ExecutionCan you help my business write exciting copy to support my deal?Upon agreement to run your Rush49 deal, we are happy to write the copy for your offer. We will supply you with a list of questions to help us better understand your business, the audience youʼre trying to reach, and the deal you're looking to run.
13 Deal Creation / ExecutionCan I add testimonials or reviews to my offer?Yes, and thatʼs an effective tool. Testimonials or reviews by media or consumers are encouraged to help customers better understand your business. We will help you include reviews in your dealʼs copy. The deal copy, along with any reviews, will be subject to Rush49 approval. Rush49 will also pick various deals and synergistic topics to our deals to post to raise consumer involvement and awareness.
14 Deal Creation / ExecutionIs there a maximum quantity of vouchers that I can offer?The maximum voucher quantity, if any, must be agreed upon by the merchant and Rush49, and is based upon the volume of service the business can handle along with other factors. Once the maximum quantity has been sold, the deal will become unavailable for further purchases.
15 Deal Creation / ExecutionWhat is the minimum or maximum discount my deal can offer?We will work with you to determine what amount is appropriate.
16 Deal Creation / ExecutionWhat are the deal expiration date Requirements?The deal expiration date is 180 days from run date but can be adjusted in the contract giving you flexibility. For example, some deals are seasonal or time sensitive and may require unique expiration timing. Thereafter, based on established business best practices, you may be required to allow the customer to redeem the voucher beyond its expiration date for goods or services equal to the amount the customer paid for it (equal to its cash value). This will serve to keep the customer happy, and can lead to future business.
17 Deal Creation / ExecutionWill I be able to view or approve my deal before it goes live?Yes, you will receive an email to confirm and approve the details of your offer before it is featured on the Rush49 site.
18 Deal Creation / ExecutionCan I change the copy on my deal once it's active?You have some flexibility here. Once your deal is active, descriptive details of your deal can be changed, however, the terms and conditions of your deal cannot.
19 Tracking and ReportingHow do I track how many deals have been purchasedEach voucher includes a unique serial code to ensure that it is used only once. To track redemption, Rush49 will provide you with a real-time online measurement tool through Merchant Portal that we will have already set up for your business. Hard copy report listing each valid voucher purchase will be available. Youʼll cover the responsibility of monitoring redemptions through our made easy website, so the online tracking system is preferable and helpful when circumstances permit. Businesses will be able to see purchases moments after they have happened. Businesses can also mark which deals have been redeemed and keep track of unclaimed vouchers.
20 Voucher RedemptionWhen is the soonest the customer can redeem the voucher?A voucher is available for the Rush49 customer to print after the transaction is made and his/her credit card is processed. Consumers will be able to redeem their deal on the same day as purchase or the first date redeemable which will be included in the deal offer.
21 Voucher RedemptionCan I include additional instructions on how to redeem my voucher (not included on the actual deal Page)?The instructions you choose to use on your actual deal page will be the same that are included in the information box located on your Voucher.
22 Voucher RedemptionWill a map to my specific location be included on my Voucher?Yes, a map link will be included on your deal details page and will include your location(s). A more detailed map can be included on the actual voucher if layout permits.
23 Returns/RefundsIf all deals have not been redeemed by their expiration date, will I receive a Refund?Each merchant is paid based on actual voucher sales, regardless of when or whether a given voucher is redeemed. Rush49 receives a portion of each sale for serving as the agent in processing, promoting and fulfilling each offer, regardless of when or whether a given voucher is redeemed.
25 Other What happens if I'm unable to fulfill the total number of vouchers sold through my deal?Please be aware that attractive deals can generate a significant amount of customer traffic, so please carefully consider how to prepare your business accordingly. For example, you may want to have access to additional staff or inventory. If you are ultimately unable to meet consumer demand, then it is your responsibility to provide an appropriate solution for the customer.
26 Other When does redemption of the deal occur?Once a deal has been purchased, a consumer may redeem it at any point between the first day that the offer is redeemable, through its expiration date (in accordance with the terms and conditions on the voucher). You will have the opportunity to note specific instructions as to when the offer can or cannot be used in the details section on the deal page. Please be cautious with the volume and types of restrictions used, as these can sometimes deter consumers from purchasing the offer.
27 OtherIn what other ways are you promoting my Deals?Rush49 offers a unique advantage of getting your deal and your business in front of millions of ready-to-buy consumers in Southern California. On the day that your deal runs, you will be featured in an exclusive email to our registered users.